A global automobile manufacturer wanted to modernize the management of their invoicing process. Their current system was outdated and relied heavily on repetitive manual tasks that overworked executive admins and managers, which slowed workflow and led to vendors being paid in arrears. The common available systems they were using did not have the ability to audit, connect and provide cost allocation and monitoring.
CIO tasked Cannon Group with fixing collection, cost coding, auditing, and dispute management and resolution of $20 million worth of annual invoices. Cannon Group implemented a custom reporting system for managers, automated filing system for accounts payable, and initiated a revision of their budgeting schema to bring expanded process modernization. By integrating the company’s marketplace and homegrown systems with our own technology, we were able to streamline the entire process while tracking disparities.
Data is now centralized and automated which brings efficiency and transparency to the company’s workflow on a major scale. Managers and admins are no longer bogged down with paperwork and can focus on bigger tasks. Complex invoices are now easily trackable, and the increased transparency enabled the company to add 5% to their bottom line. Upon seeing the efficiencies created by Cannon Group’s processes, the company is looking to expand the use of our technology into their marketing and finance departments.
CANNON GROUP TAKES ON WATER AND INFRASTRUCTURE SERVICES COMPANY’S ENTIRE MOBILITY MANAGEMENT FUNCTION AND ACHIEVES 98% SATISFACTION RATE
A leading water and infrastructure services company was being spun-off and no longer had resources in place to stay on top of their mobility management. They needed a formal, fully outsourced program and a single point of contact to manage all aspects of their mobile estate and lead cost savings initiates.
They turned to Cannon Group for an end-to-end, fully outsourced mobility management program to handle everything from expense management and service fulfillment for devices to help desk support and much more. With deep mobility knowledge, Cannon’s dedicated consultant took control of the entire mobile environment. They established programs to ensure services and billing were fully optimized to reduce costs, implemented a company-wide portal to facilitate visibility and service change management, instituted regular governance meetings to ensure internal mobile projects were executed in a timely manner and offered ongoing employee access to a highly trained support center team.
By outsourcing their mobility management function to Cannon, the client now has a repeatable process to deliver workload efficiencies and cost savings. The result: a 98% internal customer satisfaction rating.
CANNON HELPS ACCREDITED UNIVERSITY REALIZE ~$500K IN SAVINGS FROM TELECOM FOLLOWING A REORGANIZATION
A nationally recognized accredited university went through a reorganization that dramatically impacted the existing IT infrastructure and in-place IT vendors. To meet organizational priorities and deadlines, new carrier contracts were needed as well as a more automated approach to managing a complex billing environment. The client was resource-constrained and required extra support to implement all needed infrastructure changes.
Cannon Group was engaged to manage the sourcing, vendor management and project implementation processes, start to finish. New carrier contracts were negotiated, telecom services were split-off from the old contracts and new billing profiles were created for the new entity. The Cannon team also project managed the install of new services. To address the new billing complexity and reporting needs, Cannon Group implemented a Telecom Expense Management (TEM) solution to help the customer seamlessly manage their going-forward environment.
With all new carrier contracts in place, the university realized close to $500K in annual savings. From an ongoing operational perspective and using the TEM platform, the university can now view, manage and allocate all telecom charges at both a campus level and by region.