September 9, 2016
Gartner’s Magic Quadrant for Unified Communications vendors is here, and it paints a promising picture for UCaaS (Unified Communications as a Service) moving forward.
To be specific, Gartner describes UCaaS as “now a viable alternative for many enterprise deployments.”*
Although UCaaS is still a relatively new market, it’s maturing quickly with vendor consolidation and increased competition forcing weaker vendors out—while pushing strong UCaaS vendors to the top. And with these newer, better services come enhanced capabilities such as:*
Gartner’s list includes UC vendors with “enterprise solutions for web and video conferencing, telephony, IM and presence, messaging, contact center, unified communication as-a-service (UCaaS) and interoperability capabilities, and that have clients for multiple environments. Vendors also need to have UC offers in multiple global market regions.”†
To see a full breakdown (including Gartner’s assessments of each company’s strengths and weaknesses in the space), click here.
If your organization is planning a move to UC, Cannon Group can manage the entire process to help your company get on track and complete this implementation. Our areas of expertise include Skype for Business and UC (e.g. Avaya, Cisco) integration with existing infrastructure.
As part of this managed implementation, Cannon Group experts will
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